HOW TO BOOK

Booking can be made online or by telephone, post or fax. Simply complete your booking form and send it with your cheque or payment details, quoting the course and dates you wish to attend.

PAYMENT

Full payment must be made 30 days in advance of the course start date and should be accompanied by a completed booking form. Company invoices rendered are for settlement within 30 days.

JOINING INSTRUCTIONS

You will be sent joining instructions 14 days prior to the course commencement, which will contain details of the location, start times and other relevant details.

CANCELLATIONS AND TRANSFER

If a participant requests a transfer to an alternative course and the request is received within 30 days of the original course start date there will be an administration charge of £35. If a participant fails to attend the course all fees are forfeited.

Cancellation of a booking is subject to the following charge:

• Two weeks or less after booking – no charge

  
  

• More than two weeks after booking - 50% of total cost

CANCELLATION BY RESOURCEFUL CHANGE

Resourceful Change reserves the right to change dates and venues, alter the course content, location or cancel any course at any time without liability.

COURSE CONFIRMATION

We aim to confirm your place on the course within 1 working day of receiving your completed booking form and payment details. If you do not hear from us within a working week please contact our office on 01904 636216 or email info@resourcefulchange.co.uk

FEES

The course fees include the tuition, morning and afternoon refreshments.

OWNERSHIP AND QUALITY OF INFORMATION

Legal and beneficial title to all intellectual property rights existing in any documentation, data, know-how, methods and concepts, used or developed by us in providing the services, shall, as between you and us, belong to and remain vested in us.

All conditions or warranties (whether expressed or implied by statute or common law or arising from conduct or a previous course of dealing or trade custom or usage or otherwise) as to the quality of the session materials we supply or their fitness for a particular purpose (even if that purpose is made known expressly or by implication to us) are expressly excluded.

DATA

When you place an order, all personal data provided to us will be used in accordance with data protection laws and our privacy policy. All Licensed NLP courses are certified by the Society of Neuro-Linguistic Programming (SNLP). As such your data will also be shared with that 3rd party for the use of certification.

OUR PROMISE

We will use all reasonable care and skill in providing the services you order under this agreement, but we do not guarantee any results of the services. Any decision you make having received any of our services are your own and you remain wholly responsible for any decisions and actions you take.

UNFORSEEN EVENTS

We are entitled to delay or reduce the level and/or scope of service(s) (including session materials) if we are prevented from or hindered or delayed in obtaining or delivering the services (including session materials) as a result of any circumstances beyond our reasonable control.

GENERAL ISSUES

This agreement is the entire agreement between us and it supersedes any previous agreement between us relating to any services we provide, unless otherwise agreed in writing by us both. We both agree that by entering into this agreement, neither of us has relied on, and is not able to have any remedy, for any statement, promise, representation or understanding (whether it is made negligently or innocently) or any person other than what is expressly promised in this agreement. The only remedy available for breach of the promises in this agreement is for breach of contract. Nothing in this paragraph attempts to limit of exclude any liability for fraud. No failure or delay in enforcing any of our rights under this agreement will prejudice or restrict those rights. If we waive our rights to require you to comply with this agreement it will not operate as a waiver or any further exercise of the right and a waiver of any breach will not operate as a waiver of any subsequent breach.

We both agree that each provision of this agreement is severable and distinct from any other. If any part of this agreement is found to be illegal, invalid or unenforceable in whole or in part, we both agree that the legality, validity and enforceability of the remainder of the agreement is not affected.

No terms of this agreement are intended of the benefit of any third party, except where expressly stated in this agreement, and we both agree that it is not intended that and term of this agreement should be enforceable by a third party under the Contracts (Rights of Third Parties) Act 1999. If you choose to make an order, these terms and conditions only apply to that order and not to any future orders.

Bookings are subject to the terms and conditions. Bookings cannot be confirmed until full payment has been received. All requests for cancellations and transfers must be confirmed in writing and will only be accepted if received more that 30 working days before the workshop. Cancellation or transfer less that 30 working days before the course or if a delegate fails to attend, all fees are forfeit.

LEGAL NOTICE

Warning:

The information, techniques and exercises provided within this website are for educational purposes only. Do not use the techniques or exercises contained within this website whilst driving or operating machinery, or if you suffer from epilepsy, clinical depression or any other nervous or psychiatric condition. The information provided is not a substitute for proper medical advice. If in doubt, please consult your doctor or licensed medical practitioner.

Customer feedback and complaints

We welcome your questions and comments about privacy issues and the design of our website. Should you have such comments or have a complaint about how we are using your personal data, please send an email to info@resourcefulchange.co.uk.