Communication Excellence

OVERVIEW

In this one day seminar, participants will learn the art of effective communication and gain simple yet highly effective tools that can be used to continuously improve their communication skills. They will learn how to create rapport effortlessly and move to a win - win situation in all their communications, whether professional or private. Equally important is learning how to break rapport and assert boundaries when necessary.

Trainees will discover how different thinking styles can explain why some people find it difficult to relate to or understand each other. They will learn how to change their own communication style to improve communication even with those people who were previously a challenge. Another important goal is learning how to add flexibility to participants’ thinking, by 'trying on' other people's thinking styles.

OBJECTIVES

By the end of this course, participants will be able to :

identify others' preferred ways of understanding and communicating
change their verbal and non verbal language to aid communication
develop a positive mental attitude
develop clarity of thought and intent in their communications
access inner resourceful states
break or gain rapport when useful

CONTENT

This one day seminar introduces one of the areas of strength and positive contribution arising from Neuro-Linguistic Programming (NLP). The day is practical and highly experiential in nature; the material is presented using the most up-to-date accelerated learning techniques, causing the information to be absorbed on both conscious and unconscious levels, whilst providing an enjoyable learning experience.